Effective Date: September 1, 2023

This Privacy Policy (“Policy”) outlines the privacy practices of “For Nothing Like Its Spa” (“we,” “us,” or “our”) in accordance with the laws and regulations of the Republic of Kenya. At For Nothing Like Its Spa, we are committed to protecting your privacy and ensuring the security of your personal information. This Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or utilize our services.

1. Information We Collect

1.1. Personal Information

We may collect the following types of personal information from you:

Name: Your full name.

Contact Information: Your email address, phone number, and physical address.

Payment Information: Credit card details or other payment information.

Booking Information: Details of your spa bookings, including date, time, and treatment preferences.

Profile Information: Information you provide when creating an account on our website.

Communication: Any communication you have with us, including emails and messages.

Survey and Feedback: Responses to surveys, feedback forms, or customer satisfaction information.

1.2. Non-Personal Information

We may also collect non-personal information, such as:

Usage Information: Information about your interactions with our website, including pages visited, referral sources, and browsing behavior.

Device Information: Information about the device you use to access our website, including the type of device, operating system, and browser type.

2. How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To deliver spa services, process bookings, and manage appointments.

Communication: To communicate with you regarding bookings, appointments, special offers, and updates.

Customer Support: To provide customer support and respond to your inquiries.

Payment Processing: To process payments for services.

Marketing: To send you promotional materials, newsletters, and marketing communications (with your consent where required by law).

Improvement: To analyze and improve our website, services, and customer experiences.

Legal Compliance: To comply with legal obligations and assist law enforcement agencies when necessary.

3. Disclosure of Your Information

We may disclose your personal information to the following parties, as required by law or for the purposes described in this Policy:

Service Providers: Trusted third-party service providers who assist us in delivering our services, such as payment processors and booking management platforms.

Legal Obligations: To comply with legal obligations, including responding to legal requests and law enforcement agencies.

Business Transactions: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to another entity.

Marketing: With your consent, we may share your information with third parties for marketing purposes.

Anonymized Data: We may share anonymized and aggregated data for statistical analysis and business improvement.

4. Your Rights

You have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to inaccurate or incomplete personal information.

Deletion: You can request the deletion of your personal information under certain circumstances.

Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

Objection: You can object to the processing of your personal information for marketing purposes.

To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in Section 6.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Contact Information

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

info@nothinglikeit.net

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any updates will be posted on our website with the effective date of the changes. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy was last updated on September 1, 2023.

For Nothing Like Its Spa – Karen

Telephone: 0721 834 577 / 0734 860 775 
Email: spa@nothinglikeit.biz 
Karen Shopping Centre, Above Karen Provision Stores

For Nothing Like Its Spa – Karen

Telephone: 0726 543 977 / 0737 599 695
Email: nothinglikeithardy@gmail.com 
Hardy Post, Above HPS, Opp. Hardy Police Station


Please ensure that you adapt this Privacy Policy to your specific business practices and consult with legal counsel to ensure compliance with all relevant laws and regulations in Kenya.

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